Cultural intelligence

 
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France – Be Prepared and Patient
France, it seems is being “strangled by regulation” according to those trying to exist in owner managed businesses. New regulations come in every week. In the past two decades, the number of legal do's and don'ts has become so...
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Professional culture of Singapore
Singapore Changi Airport has been voted the World's Best Airport at the 2013 World Airport Awards held at Passenger Terminal EXPO in Geneva. This is the fourth time Changi airport has achieved the top prize - last claiming victory back in...
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Denmark – Consensus is Key
  Denmark has a higher percentage of women in the workforce than almost any other country and women work in most disciplines and attain high rank within organisations. The excellence of the provision of day-care facilities, coupled with...
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No Double Dutch: plain speaking is highly appreciated!
The Dutch appreciate plain speaking above all else. Subtlety, diplomacy and coded speech can all lead to problems. It is important to be seen as unpretentious in your dealings with other people. And humour is used and appreciated but not in very...
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Do’s and don’ts in New York City
Expect New Yorkers to be friendly but in a hurry. They will absolutely help you with directions or whatever you need, but get to the point. They are not big on pleasantries or idle chitchat. Just ask, "How do I get to 8th Avenue from...
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Connected Brazil
"Brazil’s expanding middle class is increasingly going online, and social media are particularly popular because of Brazil’s hyper-social culture",  say social-media executives.   That makes Brazil a bright spot for...
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Morocco – Cultural Fusion in Business
Situated in Northern Africa, Morocco has a rich colonial history. Arab heritage has been fused with Spanish and French influences to form modern-day Moroccan culture. In order to succeed, understanding this balance of cultural elements as well as...
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Business in Britain – Keep Things Flexible!
Generalisation, rather than specialisation, tends to typify the British approach - with less merit being placed on pure technical ability. Some commentators have quoted this tendency as one of the reasons for the demise of manufacturing in the UK...
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Swiss time keeping
Meetings in Switzerland come in all shapes and sizes, but the larger the meeting is, the more formal it is likely to be. Formal meetings will be very highly structured, following an agenda in a linear-active way. There is little off-the-cuff...
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China: adapt or die!
Kraft Foods had a problem—the Chinese weren’t buying Oreos. Introduced to China in 1996, the company’s most popular cookie saw only modest sales growth in China. By 2005, it controlled a mere 3% of the Chinese cookie...