Cultural intelligence

 
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China: Building trust
Traditional Chinese values are based on a finely-tuned art of managing human relationships and not, as with other civilizations, on religious principles. To this end, respect for human feelings, or ‘face’ is present in every aspect of...
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Brazilian Strategies
Portuguese colonialists in Brazil created an inflexible and cumbersome bureaucracy. 'Jeitinho' became a way of accomplishing business goals despite the bureaucracy. 'Jeitinho brasileiro' (the Brazilian way) essentially involves...
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India: Hindu Influences On Business Culture
Of all the cultural influences that shape business in India, the most important is the Hindu religion which extends across 80% of the country. Hindu philosophy has a presence in every sphere of life. Some basic tenets are held universally. Central...
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Japanese Decision-Making
Nemawashi (根回し) is a systematic formal consultation process used for consensus-building over company projects and business decisions. Nijikai 二次会 refers to small, intimate get-togethers after the formal event where candid opinions are...
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France: Faux Amis
  English and French Cognates: These are similar sounding words in both languages that have very different meanings. The similarity of the sounds trick speakers and result in embarrassing faux pas, though don’t use that expression with...
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MALAYSIA Malay communities
Malay communities have been bound together by their customary laws or adat. عادة. Small-scale entrepreneurs, believe that adat can promote business success, for example by paying attention to politeness ( budi bahasa),...
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ARGENTINA: making deep connections
A good way to show your cultural savvy in Buenos Aires is to know the etiquette surrounding Argentina’s most popular drink, mate (mah-tay). Made from dry yerba leaves resembling green tea, it is usually served in silver-lined gourd container...
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ITALY: Keeping up appearances
  The concept of bella figura, of making a good impression, or the projection of "a confident, knowing, capable face to the world," underlies nearly every aspect of Italian society. It starts with one’s appearance and goes well beyond...
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NIGERIA: symbols of partnerships
Throughout Nigeria but especially in the south among the Igbo people, kola nuts carry a deep significance. The kola nuts, which are the size of chestnuts, are used to express kinship on occasions such as marriage, funerals or child naming...
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BANGLADESH: Bengali and Bangladeshi Identity
Many Bangladeshis have a dual identity, a national one and cross-border ethnic pride. They share a rich Bengali heritage across the border in the neighbouring state of West Bengal, India. Bengal’s legendary culture has produced many poets,...