Topic of the week

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The Organogram
An organogram is the graphical representation of an organisation or structure, showing groups and departments and their interconnections and inter-responsibilities. The word...
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Benefits of Diversity in the Workplace
Technology has enabled us to interact with customers, vendors and employees around the world 24 hours a day. Even if your company’s marketplace is local, the chances are...
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The Art of Public Speaking
Whether it’s presenting to a board of executives or standing up at the annual staff get-together to offer some words of praise to a departing colleague, most people in...
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Social Media Etiquette Made Easy!
The final instalment of our guide to social media etiquetteChoose Your Friends CarefullyDon't friend, follow and collect contacts indiscriminately. Haphazard hoarding is...
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Telling a customer they are wrong!
Sometimes the customer is not right. They think your price is too high when it’s average for your market. They think a lousy competitor can give them better value. You...
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Marketing, Advertising and Branding – ...
It is not unusual for a new entrepreneur to state “My marketing strategy is to advertise online.” Misunderstanding the concepts of marketing, advertising and...
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Essential Social Media Etiquette
The next instalment of our guide to social media etiquette.Match the Content to the NetworkJust because you’re on Facebook, LinkedIn, and Twitter and you find a really...
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Being Less Judgemental
Despite our best efforts, we all judge others.  A co-worker may take too long a lunch break, or a client may be rude and dismissive. How can we become less judgmental...
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More Social Media Etiquette for Small Bu...
Continuing the guide to social media etiquette, it is good to note the following:Be a Friend to Get a FriendIf you see someone ask a question on Twitter to which you know the...
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Successful Business Trip Recovery
Jetting off to a quick, mid-week meeting can be one a rewarding experience but it can also be exhausting. After a full day of meetings, we often grab a quick snack then head to...
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