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Successful First B2B Sales Phone Calls
The first sales phone call is often the hardest because you don't know what to expect. Here are some tips to get quick results.Focus on Your ObjectivesYour goal should be to...
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The Leader Everyone Wants to Work For
It takes courage to step up to lead. Talented employees want leaders who can open their worlds and make them better. So what kinds of leaders draw and develop the best talent?...
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Social Media Mistakes to Avoid
When done right, social media can be a powerful way to connect with customers and communicate branded messaging. Mastering a few basics can give your efforts the best chance to...
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Remain Competitive Without Risk
Can a business remain competitive (and ultimately grow and become more profitable) if it is threatened by risk? What if risk becomes more than an “exposure”, but a...
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Good Negotiators - Think on Their Feet
You can’t script negotiation. Whoever you’re dealing with may be as smart and determined (or as fallible) as you are, and you can’t dictate their agendas,...
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Survivorship Bias
Last month, Bill Gates revealed his favorite business book: Business Adventures, a collection of essays by the late journalist John Brooks, which chronicles business lessons...
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Managing Difficult Conversations
Workplace conflicts are virtually unavoidable and some leaders choose to approach situations of conflict with logic: if a team member isn’t pulling his weight, get proof and...
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Price Raising Strategies
Of the 28 million small businesses in America, 21 million lose money and this proportion is likely to be similar the world over. Often, businesses fail because their prices are...
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Powerful Networking
Networking is an art – “you have to find ways to cut through the white noise and get noticed,” says Ivan Misner, author of “Networking Like a Pro”....
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Balancing Compliance with Freedom
The challenge is not only to do the right thing, but to do the right thing at the right time for the right reason. This is the hallmark of a good leader and often requires a...
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